The Art of Adjusting® Podcast

Dive deep into the world of insurance claims with our podcast, newly rebranded as "The Art of Adjusting®"—a title echoing the revered book of the same name. This revamped podcast is not just a beacon for professionals navigating the adjuster landscape but also a wealth of insights for those curious about the intricacies of the industry.

We're thrilled to announce that Bill Auten, owner of Auten Claims Management, will now share the mic with a stellar co-host, Chantal Roberts. Chantal isn’t just the brilliant mind behind the book 'The Art of Adjusting®'; she's also the powerhouse owner of CMR Consulting. Together, this dynamic pair will decode the complexities of various claims, from property and auto to liability and workers’ compensation, providing unmatched expertise and invaluable insights for our listeners.

In our recent episodes, we've explored a range of riveting topics, offering a deep dive into the technicalities of claims, showcasing transformational journeys within the industry, and illuminating the art and science of policy decoding and investigation. Special guests, including industry veterans like Steve Frattare, have graced our platform to share their extensive knowledge and experience, shedding light on a multitude of areas within the claims adjusting world.

Subscribe to “The Art of Adjusting®” to keep abreast of the evolving landscape of insurance claims. Share our treasure trove of episodes with colleagues, friends, and anyone with an appetite for understanding the captivating, multifaceted world of claims adjusting.

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services:

Visit: Auten Claims Management

To explore more about Chantal Roberts and her contributions to the industry, visit:

Visit: CMR Consulting

Promotions:

Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.

Contributors

Host

Chantal Roberts

Chantal M. Roberts, CPCU, AIC, RPA, is a claims handling expert with over 20 years of experience as an adjuster. Her first book is a valuable resource for new and experienced adjusters, providing lessons and best practices to streamline the claims process.

Chantal is excited to announce her new book, which uses fairy tales, nursery rhymes, and fables to unlock the secrets of insurance claims. This guide demystifies property and casualty insurance claims, helping insureds and claimants navigate the claims process.

Once Upon a Claim: Explore the magical world of claims adjusting . Get your copy now.
The Art of Adjusting®: Master the art of claims adjusting with practical insights. Purchase here.

https://www.theartofadjusting.com/

Host

William Auten

William Auten, CPCU, AIC, owns Auten Claims Management in Victor, NY. Contact: 611 Co Rt 42, P.O. Box 428, Fishers, NY 14534, 585-454-8094, wauten@auten.claims. LinkedIn: www.linkedin.com/in/williamauten.

A senior claims adjuster, William specializes in general liability, auto liability, property claims, and litigation management. He holds CPCU and AIC designations.

With a BFA from SUNY Buffalo (1992), William has worked at Lindsey Morden, Cunningham Lindsey, Selective Insurance, Compass Adjusters, Ontario Insurance Company, and North Coast Claims.

He founded Auten Claims Management in December 2018, focusing on personal injury claims. The firm is known for detailed reports, timely communication, and collaboration, helping claim managers make informed decisions.

Learn more at www.auten.claims.

https://auten.claims/acm-blog/