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Steven Frattare

Steve Frattare's 40-year career in insurance claims began in 1980, transitioning from community organizing to life insurance interviews and home inspections. A suggestion from the NY State Department of Labor led him to claims adjusting, specializing in liability investigations.

As founder of Cornerstone Claims Services, Steve earned a reputation for thorough evaluations and adapting to industry changes. He witnessed the internet’s transformative impact on accessing information and improving efficiency.

Steve emphasizes communication, curiosity, empathy, and analytical thinking in claims adjusting. While technology has altered interactions, he values in-person engagement. His advice: rely on historical data and assess medical history, liability, and documented costs.

Retired since 2019, Steve’s career showcases a commitment to evolving with the industry while maintaining the human element in claims handling.

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