The Art of Adjusting® Podcast
Dive deep into the world of insurance claims with our podcast, newly rebranded as "The Art of Adjusting®"—a title echoing the revered book of the same name. This revamped podcast is not just a beacon for professionals navigating the adjuster landscape but also a wealth of insights for those curious about the intricacies of the industry.
We're thrilled to announce that Bill Auten, owner of Auten Claims Management, will now share the mic with a stellar co-host, Chantal Roberts. Chantal isn’t just the brilliant mind behind the book 'The Art of Adjusting®'; she's also the powerhouse owner of CMR Consulting. Together, this dynamic pair will decode the complexities of various claims, from property and auto to liability and workers’ compensation, providing unmatched expertise and invaluable insights for our listeners.
In our recent episodes, we've explored a range of riveting topics, offering a deep dive into the technicalities of claims, showcasing transformational journeys within the industry, and illuminating the art and science of policy decoding and investigation. Special guests, including industry veterans like Steve Frattare, have graced our platform to share their extensive knowledge and experience, shedding light on a multitude of areas within the claims adjusting world.
Subscribe to “The Art of Adjusting®” to keep abreast of the evolving landscape of insurance claims. Share our treasure trove of episodes with colleagues, friends, and anyone with an appetite for understanding the captivating, multifaceted world of claims adjusting.
For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services:
Visit: Auten Claims Management
To explore more about Chantal Roberts and her contributions to the industry, visit:
Visit: CMR Consulting
Promotions:
- Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
- The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.
The Art of Adjusting® Podcast
Episode #32 - Beyond Bad Faith: Mastering Claims with the Unfair Practices Act
Welcome to The Art of Adjusting® Podcast where our hosts Chantal and William dive into insurance claims and legal challenges. In this episode, we’ll discuss the nuances and complexities that insurance adjusters face, especially concerning bad faith lawsuits and adhering to the Unfair Claims Practices Act.
Learn more about our services at Auten Claims and gain insights from CMR Consulting by visiting CMR Consulting. Additionally, don't miss out on Chantal’s insightful book, Art of Adjusting®, available now.
Why listen to this episode? That is easy! You will learn about the potential pitfalls in claims handling, from the importance of understanding policy language to the necessity of conducting thorough investigations. We’ll emphasize the significance of honest, prompt, and effective communication and the need for adjusters to be mindful of their actions and statements to avoid legal repercussions.
The episode covers a range of topics, including the process of sending out reservation of rights letters, navigating property damage claims and liability issues, and the critical nature of making accurate liability decisions to prevent bad faith claims. The discussion also touches on the role of empathy and clear communication with insured parties, the implications of inaccurate liability decisions, and strategies to ensure fair dealings with policyholders and claimants.
Join us for this episode as we explore strategies to navigate the legal landscape of insurance adjusting, understand the implications of the Unfair Claims Practices Act, and learn how to approach claims with fairness and integrity. Whether you're an industry veteran or new to the field, this episode provides a guide to safeguarding against bad faith allegations.
For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.
To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.
Promotions:
- Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
- The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.
